Gerald was at the remote lot again when I arrived this morning. He had his breakfast set up on the trunk of the same car as yesterday.

His trash from the day before was still sitting there - a cup half filled with frozen coffee weighing down the wax paper yesterday's sandwich came in. Whoever owned the car must have left it there overnight.

It looked as if other people were following Gerald's lead with the garbage, as there were two other coffee cups and the wrapper to a breakfast bar there as well. Another week and the car is going to attract seagulls.

Gerald said this parking situation was "beat" and that he was going to have to find a way around it.

At work today a man with a really high voice yelled at me for calling him "Ma'am". He was obviously very touchy about the issue. There was even a note in the account that read, "Account holder is male. Do not address as female."

Later in the day I got an equal response for pronouncing the last name "Kochless" as "Cockless". There was no note in this instance.

I think people might have been reluctant to write the word "Cockless" in our computer system.

Gerald's figured out a way to call himself so it looks like he's talking with an account holder to the people in the Watchtower. He spent most of the day on dating sites or playing Risk online.

I don't know where the hell our manager has been this week, but his "hands off" management style combined with Gerald's work ethic is like handing a toddler a bowl of scissors.

Towards the end of each day, we get a photocopy of a menu from the place we're ordering lunch from, as we have to have our order in that morning to ensure it arrives by 12.

Today's menu was from a place Fitzy called the "Smelly Deli". Everyone was pissed because the buffalo chicken sub was scratched off the menu and that's the best thing there.

I'm really hoping this doesn't get back to me.